Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made via the website of Ava Madison, located at Sterappel 36 | 1619KA Andijk, accessible via (support@ava-madison.com).

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We do our utmost to describe the products correctly and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed after receipt of full payment. The available payment methods may vary from country to country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery

- Processing time: 1-3 business days
- Shipping time: 3-7 business days (depending on location)
- Shipping is done directly from our supplier in China

5. Returns and Cancellations

Please see our separate return policy for all terms and conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the address provided carefully.

7. Intellectual Property

All content on the website (text, photos, logos) is the property of Ava Madison and may not be used without permission.

8. Complaints procedure

Complaints can be submitted in writing via (support@ava-madison.com). We aim to respond within 5 working days.

9. Applicable law
These terms and conditions are governed by Dutch law.